“Official Business Name” (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act, 2023 (India).
Personal details: Name, email, phone number, billing & shipping address.
Payment details: Processed securely via Razorpay/PayU (we do not store sensitive card information).
Order details: Purchase history, returns, and exchanges.
Marketing preferences: Newsletter subscriptions and promotional sign-ups.
Technical data: Cookies, IP address, browser/device information.
To process and deliver your orders.
To communicate order updates, returns, and support.
To send marketing communication (only with your consent).
To improve website performance and user experience.
To comply with legal and regulatory obligations.
Contractual necessity – to fulfill your orders.
Legal obligations – for tax and accounting purposes.
Legitimate interests – fraud prevention, analytics, service improvements.
Consent – for marketing and cookies.
With payment providers (Razorpay, PayU).
With logistics partners (Shiprocket, Delhivery).
With service providers (IT, analytics, customer support).
We do not sell, rent, or trade your personal data to third parties.
We retain your data only as long as necessary to fulfill orders, comply with legal requirements, and improve customer experience.
Under GDPR and India’s DPDP Act, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent at any time.
Opt-out of marketing communication.
Request data portability (GDPR).
Lodge a complaint with the Data Protection Board of India or relevant EU authority.
We use cookies to personalize your experience and analyze site traffic. You may disable cookies through your browser settings, though some site features may be affected.
We do not knowingly collect personal data from children under 18.
We implement industry-standard safeguards, including SSL encryption and restricted access, to protect your data.
If your data is transferred outside India, we ensure appropriate safeguards, including GDPR Standard Contractual Clauses, to protect your rights.
For privacy-related concerns, contact us at:
support@mago-monkey.com
Official Placeholder address, Surat
